Your Responsibilities:
Provide excellent customer service by delivering on the Value Offer.
Focus on customer service as a top priority by creating strong customer relationships and providing excellent customer service
Deal with customer complaints and requests quickly and effectively
Address and respond to all customer inquiries
Schedule department staff to maximize customer service and fulfill business needs
Ensure an enjoyable shopping experience for customers

Skills and Qualifications:
We’re looking for professional, organized workers with a healthy sense of adventure and a strong knowledge and experience base.
A minimum of two years of experience in a high-volume grocery/retail environment
Strong customer service skills.
Ability to interpret a variety of instructions both verbally and orally.
Computer knowledge of Excel and Outlook.
Strong knowledge of grocery operating principles.
Exceptional analytical, problem-solving, and decision-making skills with high attention to detail
Proven organizational, planning, and prioritizing skills
Excellent written and verbal communication, interpersonal skills, and superior customer service skills
Must have the ability and desire to develop an in-depth understanding of Northern/NorthMart customers
Demonstrates a personal and enthusiastic commitment to Northern/NorthMart's vision, mission, values and strategies
Highly motivated and adventurous with an appreciation for small-town life in a culturally diverse setting considered an asset

A full job description is on the North West Company website. The job is still vacant as of September 24, 2024.
Apply online to www.northwest.ca/careers/ncr